Visitor
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1 Message
My bill unexpectedly went up 50% this month
Our bill went from $60/month to $63/month in January 2025. And then this month April 2025, it went up again to $90. Who do I have to speak with to get a better deal?
And an unrelated question. Why is there a dropdown called Topic that only has two selections—"Your Home Network" and "Email"? My post is about Internet service billing.
EG
Expert
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110K Messages
1 day ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEva
Official Employee
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1.6K Messages
1 day ago
Thank you so much for taking the time to reach out about your billing concerns. We have received your direct message and will be happy to verify your account information there for privacy.
You can also reach the billing boards through https://forums.xfinity.com/ >Customer Service > Billing.
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