tuckh420's profile

New Poster

 • 

1 Message

Thu, Dec 24, 2020 11:00 PM

My bill statement is in Spanish

I need my statement in English not Spanish please can you change it

Responses

Again

Expert

 • 

25.8K Messages

6 m ago

@tuckh420 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.
ComcastAmira

Official Employee

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2.3K Messages

6 m ago

Hello @tuckh420, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and we definitely want you to be receiving your billing statement in your preferred language. I would love to assist you with getting this corrected. In order to further assist you with this, can you please send me a Private Message including your first and last name as it appears on the account?

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

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