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Wednesday, April 10th, 2024 1:21 AM

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my bill started at $59.99 when I signed up 2022 up to $110.00 2024

my bill started at $59.99 when I signed up  2022 then increased 2022 Sept 1st 2022 to $89.99 Aug 1st 2023 $107.00 Feb 1st 2024 $110.00 

Before I switch to a new provider can someone in customer service please contact me with any offers to keep me as a customer. This is insane   

Expert

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107.2K Messages

8 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.7K Messages

8 months ago

@user_p4vynw Welcome to our community forum and thank you @EG for moving this post for better visibility. I know it's important to keep bills at a reasonable level so I can definitely review your account for promotions that work for you. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

1 Message

4 months ago

My bill was $59.99 2014 when I started up now it $169 

Official Employee

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1.7K Messages

@user_a6n29u Welcome to our community forum! I live on a tight budget so I know how important it is to keep bills at a reasonable level. I can review your account with you and look for a new promotion you love! 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

I am an Official Xfinity Employee.
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