Visitor
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1 Message
My bill keeps increasing
I have noticed my bill continues to rise with no clear reason why. I had a promotion that I know ended, but it went from 75 to 94 to 110 and is now 134 but I haven’t changed anything. How do I lower it? I pretty only use streaming services and WiFi.
EG
Expert
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121.2K Messages
3 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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3.1K Messages
45 minutes ago
@Katkx Thanks for making us aware of your bill increase concern via Forums. I would be more than happy to review your account to see what we can do to help reduce your monthly payment. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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