Appreciate your reaching out. The process when an automatic payment was already scheduled, would traditionally be that the normal bill would draft, and then the credit is applied. This credit would then be rolled over to apply to the next statement of billing.
XfinityThomasB
Official Employee
•
2.5K Messages
3 hours ago
Good morning user_w1u3vt
Appreciate your reaching out. The process when an automatic payment was already scheduled, would traditionally be that the normal bill would draft, and then the credit is applied. This credit would then be rolled over to apply to the next statement of billing.
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