New Poster
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1 Message
My bill is wrong
My bill was supposed to be corrected to the new service rate and instead it's the old rate. I need to catch up on my payment also need to know what my options are to keep on my service? Thanks
New Poster
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1 Message
XfinityMichaelC
Administrator
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4.4K Messages
4 years ago
Greetings, @Godzillatws! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize for the confusion with the bill we can certainly have a closer look at the account and see what we can do for you. Can you please send me a PM with your first and last name so we may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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