My bill is more than my car payment

Hi there! Thank you for taking the time out of your Thursday to reach out and for being honest about how you’re feeling. I can understand how frustrating it is when your bill keeps climbing, you watch only a handful of channels, and the picture quality still isn’t where it should be, even after a tech visit. When the cost doesn’t match the experience, it makes total sense that you’d question the value. You've come to the right place. Our team of experts can help get the picture issues fixed, and review your current package for ways to lower your bill. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.