My bill is becoming unaffordable
My bill recently increased and is becoming more unaffordable. Are there any incentives for remaining as an xfinity customer instead of bills increasing over time? At this point it is becoming extremely difficult reasoning to stay as a customer and there are attractive competitors that I think I should look into switching too if there is no incentive to stay with xfinity.
I was transferred through 6 different chat agents trying to get help on lowering my bill and no one was able to help and they were rude in some cases. Why should I remain a customer if this is the type of behavior and treatment a customer receives?