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user_AHi571
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Thursday, January 9th, 2025 8:21 PM

My Bill Increased over $50 a month

I have had the same bill of $60 a month for a long time now and over the last 3 months it increased to over $111 a month. I want to know why because I was not notified. 

Anyone else experiencing this?

Question

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Updated 

3 months ago

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EG

Expert

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109.9K Messages

3 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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Again

Expert

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31.4K Messages

3 months ago

@user_AHi571 

I have had the same bill of $60 a month for a long time now and over the last 3 months it increased to over $111 a month. I want to know why because I was not notified. 

Anyone else experiencing this?

Any changes to your bill can be found on your billing statement, usually a month or two before the change takes place.  Make sure you read your statements every month for pertinent information.

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XfinityAmandaB

Official Employee

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2.1K Messages

3 months ago

 

user_AHi571 That would be surprising and appreciate you reaching out for help with the increase in your bill. Most of the time changes like this come from a promotion expiring as they fall off at the end of your agreements. We let you know when any of your discounts expire on your monthly bill Check out page 3 of your PDFs under each discount in green it shows the date that the discount expired. We do this to help keep you informed of when you need to pick a new promotion to help keep your bill down. Check out some of our offers on our Repackage page.  

 

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