Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_AHi571
1st Topic

1 Message

Thursday, January 9th, 2025 8:21 PM

My Bill Increased over $50 a month

I have had the same bill of $60 a month for a long time now and over the last 3 months it increased to over $111 a month. I want to know why because I was not notified. 

Anyone else experiencing this?

Question

 • 

Updated 

12 hours ago

15

3

0

Was this helpful?

EG

Expert

 • 

107.9K Messages

13 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

0

0

Again

Expert

 • 

31K Messages

13 hours ago

@user_AHi571 

I have had the same bill of $60 a month for a long time now and over the last 3 months it increased to over $111 a month. I want to know why because I was not notified. 

Anyone else experiencing this?

Any changes to your bill can be found on your billing statement, usually a month or two before the change takes place.  Make sure you read your statements every month for pertinent information.

0

0

XfinityAmandaB

Official Employee

 • 

1.7K Messages

12 hours ago

 

user_AHi571 That would be surprising and appreciate you reaching out for help with the increase in your bill. Most of the time changes like this come from a promotion expiring as they fall off at the end of your agreements. We let you know when any of your discounts expire on your monthly bill Check out page 3 of your PDFs under each discount in green it shows the date that the discount expired. We do this to help keep you informed of when you need to pick a new promotion to help keep your bill down. Check out some of our offers on our Repackage page.  

 

0

0

forum icon

New to the Community?

Start Here