3 Messages
My bill has doubled in the past 12 months
My bill has doubled in the past 12 months. I have been given no notice of service charge increases but am left paying double what I signed up for only 12 months later. It is impossible to speak to a live agent to discuss and I am feeling like I am being taken advantage of.
Again
Expert
•
31K Messages
1 month ago
@czcarlso28
Any changes to your bill will be found in your billing statement. Do you read those, or just look to see how much you have to pay? At any rate it sounds as though a promotion that you had fell off and you're now being billed the every day price for your services.
0
0
czcarlso28
3 Messages
1 month ago
I do and the price for every service I have purchased has increased. No promotions were visible on previous bills so was surprised to see an increase. Exploring other internet options now.
0
0
XfinityThomasA
Official Employee
•
1.8K Messages
1 month ago
1
0