Visitor
•
1 Message
my account is a mess
I have talked with xfinity at the store {twice}also via live chat {got disconnected 3 times} and have talked via phone about pending charge on my acct from may. Obviously with no success.
Visitor
•
1 Message
I have talked with xfinity at the store {twice}also via live chat {got disconnected 3 times} and have talked via phone about pending charge on my acct from may. Obviously with no success.
XfinityDemetrise
Official Employee
•
208 Messages
2 hours ago
Hi there @user_75bn8k Thank you so much for reaching out on our Xfinity Community Forum about those pending charges. I'll be happy to assist. Please follow the steps below to send a direct message.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0