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Visitor

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4 Messages

Tuesday, June 3rd, 2025 4:48 PM

My 2 year promotion

My 2 year promotion has ended.  My bill is now $16.13 more. I am a senior citizen. How do I find another promotion? 

Expert

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110.8K Messages

3 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

3 days ago

Hi, there user_s8xbjx! Thanks for reaching out for a new promotion. We are the right XFINITY support team to help over social media. We are honored by your loyalty! One great way to check for a new promotion is online at this link here. We can also go over promotions as well on our end. To get started, please send us a direct message with your first/last name and address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

Visitor

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4 Messages

@XfinityGabriel​  Hello I would like another discount.

Visitor

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4 Messages

I cannot tell if you are @XfinityGabrielIS ?

Official Employee

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2.1K Messages

@user_s8xbjx Thank you for checking out the promotion page before reaching out :). I'm excited to review your account for a new package you love! Please send us a Direct Message, but instead of searching for a specific employee's name, please enter “Xfinity Support” in the “To” section. I look forward to meeting you in a secure thread so we can find your account and get started on a resolution.

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Visitor

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4 Messages

3 days ago

I have looked at the promotions page.

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