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Sunday, May 5th, 2024

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Multiple outages, but only eligible for two credits

Sorry Xfinity, an afternoon of work is worth more than $5 to me. But if you go down four times in a month, I don't need to hear that I'm not eligible for a bill credit!

Update: the automated system doesn't work for more than two outages, but they will manually review it and give you a credit if you ask by making a post on this forum and then DMing them once they get back to you. Seems inefficient from them, but it did the trick.

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