Multi-account billing error resulting from address transfer complications.

Hello, I recently moved and tried to transfer my services to a new address. Customer service over the phone, ended up with three separate accounts and need a balance transfer to my one and only active account.

Account #1 3569: Cancelled Oct 13, Charged a full cycle on Oct 22 $101.32

Account #2 5912: Never Occupied, charged $25 equipment fee.

Account #3 6829: ACTIVE account, charged $25 equiptment fee. No wifi currently.

I will need assistance with the following...

Equipment Tracking: Ensure the serial number for the currently leased gateway/modem is properly mapped and transferred exclusively to active Account #3 (...6829) to clear any unreturned hardware blocks on Account #1.

Account #1 Credit: Retroactively backdate Account #1 (...3569) to its actual October 13th cancellation date and clear the full $101.32 auto-payment taken on October 22nd.

Account #2 Credit: Cancel and wipe the $25.00 setup charge from the un-occupied Account #2 (...5912).

Balance Transfer: Consolidate the cumulative credit balance of $126.32 and apply it directly onto active Account #3 (...6829) to clear upcoming service statements.

Thank you!