huntclan's profile

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1 Message

Sat, Dec 19, 2020 7:00 PM

Moving to temporary residence that has comcast and need to keep my account - HELP

We have moved out of our home and are living at a temporary home for a few months. The people at the home already have comcast. I need to disconnect our service from our old residence, but can't set it up at a new location just yet.

How can I keep my email?

We are considering traveling during this time, can we have a hotspot account or something in the interum? We aren't sure where we will end up moving to after our temporary residence.

Responses

ComcastTambrey

Official Employee

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2.7K Messages

6 m ago

Hello, huntclan! Welcome to the Xfinity Forums.

I hope your move goes well and we hope to serve you again someday soon! In the meantime, we don't want you to pay for a service you don't really need just to continue using your email. Fortunately, you can totally keep using it even if you don't have an active account! 😄

 

You can visit the following link to give you a little more information about how Comcast email works after you've disconnected. 
https://www.xfinity.com/support/articles/using-email-only

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