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Moving to temporary residence that has comcast and need to keep my account - HELP
We have moved out of our home and are living at a temporary home for a few months. The people at the home already have comcast. I need to disconnect our service from our old residence, but can't set it up at a new location just yet.
How can I keep my email?
We are considering traveling during this time, can we have a hotspot account or something in the interum? We aren't sure where we will end up moving to after our temporary residence.
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ComcastTambrey
Official Employee
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2.7K Messages
6 m ago
Hello, huntclan! Welcome to the Xfinity Forums.
I hope your move goes well and we hope to serve you again someday soon! In the meantime, we don't want you to pay for a service you don't really need just to continue using your email. Fortunately, you can totally keep using it even if you don't have an active account! 😄
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You can visit the following link to give you a little more information about how Comcast email works after you've disconnected.Â
https://www.xfinity.com/support/articles/using-email-only
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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