Visitor
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3 Messages
Movie rentals
My daughter just told me she rented 2 to 3 movies this month and she is 14 years old and she did not have my permission so I’d like those removed from my bill please. She has never done this before moving forward. I will put on a passcode so she cannot do it again.
XfinityJosephA
Official Employee
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2.2K Messages
13 days ago
Hello, @user_gwpcrq we'll see what we can do to help. Send us a direct message when you have a chance. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link.
https://forums.xfinity.com/direct-messaging
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