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Visitor

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3 Messages

Wed, May 12, 2021 6:56 PM

Most recent payment made 12 days ago

Why is my most recent payment, made on April 30, 2021, still not showing up?  Today is May 12th, 2021!  Nonsense!

Responses

Official Employee

 • 

2.5K Messages

1 m ago

Hi all. It's understandable to want access to viewing payment history. We have a couple of ways of doing that. If you sign in to My Account using this link here: https://comca.st/2RM1bI7 and making sure you are on the Billing tab, you should see a section that says Upcoming and Pending Payments and then a section that shows Recent Payments and Credits. Would you mind taking a look for me and confirming that you're seeing the same thing? Were you able to see your recent payment info there? Let us know, we're here to help. 

 

You can also use our My Account app to view similar billing details and recent payment history as well. 

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