Visitor
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1 Message
Monthly payments
my bill has gone up and up and up, i have been an xfinity cable and internet customer for 10 years, I call and ask to help lower my monthly payments and all they want to do is get me a new plan, I just want to keep what I have and get the payments back to a reasonable price, please someone help me otherwise im going to another company
XfinityTommy
Official Employee
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3K Messages
1 hour ago
user_9ii3rw We are happy to help explore some new promotion options with you! Thank you for getting us in the loop about this. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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