@user_5q9x3n Without further context I would assume it was due to your promotion expiring. You can check current and previous statements to verify where the increase came from. On the 3rd page of the monthly statement will show the promotion's expiration date. Looking back at a previous month will confirm the promotional amount and discount term length.
XfinityBradM
Official Employee
•
1.7K Messages
6 hours ago
@user_5q9x3n Without further context I would assume it was due to your promotion expiring. You can check current and previous statements to verify where the increase came from. On the 3rd page of the monthly statement will show the promotion's expiration date. Looking back at a previous month will confirm the promotional amount and discount term length.
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