Monthly charge increased

Hello, @user_qb2ma8 sorry to hear this news as I know billing increases can be shocking. I always recommend looking at page 3 of your prior months bill to find out why. One the left side highlighted in green it will tell you upcoming price increases and discount roll offs. I like to manage my bills in the Xfinity App right from my smartphone. The app lets you pull up PDFs of your last bill statements. Simply choose the purple button "Manage billing" then click on All statements. You can review your last bill which should shed some light on the increase.