Thank you for reaching out to us @user_mlvyfd! We appreciate you for moving this concern to the Billing help section @EG!
I see that we have been looking at our promotional options over DM and were able to find a new promotion. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait for an Official Employee to invite you to DM.
EG
Expert
•
115.6K Messages
5 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
•
2.4K Messages
14 hours ago
Thank you for reaching out to us @user_mlvyfd! We appreciate you for moving this concern to the Billing help section @EG!
I see that we have been looking at our promotional options over DM and were able to find a new promotion. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please wait for an Official Employee to invite you to DM.
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