Visitor
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1 Message
Monthly bill
I have a promotional package for 5 yrs. At 55.00 a month. I have been at my residence 1 yr. I received a call from Xfinity (not sure) saying my deal will be doubled unless I pay 400.00 plus dollars now. Is this a scam?
EG
Expert
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120.8K Messages
8 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
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2.9K Messages
7 hours ago
Great question, @user_lhrzro! Unless you see that balance owed when logging into your account, I would guess that this was not a legitimate call. Please review this article regarding Protecting Yourself From Fraud, and let us know if you need any additional assistance. Our team remains here to help however we can!
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