Visitor

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1 Message

Friday, February 6th, 2026 4:37 PM

Monthly bill

I am presently paying Xfinity $95.05 per month for internet service. AT&T Fiber is now in our neighborhood and they are offering service for $55.00 per month. My husband and I are seniors and are careful about our expenses. Would you be willing to match that $55.00 per month so we don't have to change to AT&T? 

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Official Employee

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3.4K Messages

5 months ago

 

user_78qbzt Thanks for reaching out to us here on our Forums page about new offers. I can't match a pricing of a competitor as we don't do that, but we may have one that is close or possibly better I can find for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

Visitor

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3 Messages

23 hours ago

What’s my monthly bill?

Visitor

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5 Messages

3 hours ago

Don’t worry they will change it for you make it 50.00 but still charge you the 95.00 they are great like that 

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