U

Visitor

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1 Message

Wednesday, June 11th, 2025 11:01 PM

monthly bill

My monthly bill has suddenly gone up about $15 per month with no change in service. I am beginning to look at other service providers.

Official Employee

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2.1K Messages

16 days ago

 

user_6chf0h Welcome to our community forum! Thank you for reaching out so we can review your bills and determine what caused the increase in price. I usually see this happen when a promotion expires, but I want to check your account and be sure. We are a team of billing gurus and we will definitely help you find a new promotion you love :).
 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

 

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