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Monday, July 22nd, 2024 11:58 AM

Monthly bill went up to 95USD

My monthly bill went up from 75 to 95. What can I do to bring to back. Should I look for other providers in my area. Please help!

Official Employee

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1.7K Messages

4 months ago

 

user_ab0ev1 Thanks for reaching out about getting a new offer. I would be happy to review what new offers we have for you today. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

2 Messages

@XfinityEricB​ just did!

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