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Piper319
1st Topic

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Friday, September 27th, 2024 8:18 PM

Monthly bill increased 75% without notice

My monthly bill for internet increased from $60 per month to $105 a month without a change in service or notice of increase.  That's a 75% increase!  Would like an explanation.  That is a ridiculous amount!

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Updated 

2 months ago

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Accepted Solution

EG

Expert

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107.1K Messages

2 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityBrianH

Official Employee

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945 Messages

2 months ago

 

Piper319 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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