Visitor
•
1 Message
Monthly Bill increase
Hi! My Xfinity internet bill has been $45/month, but it suddenly increased to $74 this month. It looks like my previous promotional rate may have ended. I’ve been trying to get connected with someone through customer service but haven’t had any luck. Could an Xfinity representative please help me see if there are any current promotions or loyalty discounts available to get my monthly bill closer to what I was paying before? Thank you!
XfinityTommy
Official Employee
•
3.1K Messages
4 hours ago
Good morning user_i4bena. Happy to help explore any available promotional options that we get in motion for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
0
0
XfinityTommy
Official Employee
•
3.1K Messages
2 hours ago
user_i4bena Thank you again for getting us in the loop to help. Your confidence means the world to us. Very happy that we found such a solid solution for your home service.
0
0