Visitor
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1 Message
Monthly Bill increase
Hi! My Xfinity internet bill has been $45/month, but it suddenly increased to $74 this month. It looks like my previous promotional rate may have ended. I’ve been trying to get connected with someone through customer service but haven’t had any luck. Could an Xfinity representative please help me see if there are any current promotions or loyalty discounts available to get my monthly bill closer to what I was paying before? Thank you!
XfinityTommy
Official Employee
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3.1K Messages
32 minutes ago
Good morning user_i4bena. Happy to help explore any available promotional options that we get in motion for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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