Visitor

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1 Message

Wednesday, July 29th, 2026 10:50 PM

Monthly bill has more than doubled in less than two years. What can I do to reduce my bill?

My monthly bill was $36.21/month when I first signed  up in 2024. Now my bill is $73.22/month, more than double. How can I reduce my bill to be more affordable?

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Official Employee

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2.7K Messages

5 hours ago

Thank you for reaching out to us @user_r28n3d! I can certainly understand why that increase would catch your attention. Going from $36.21 per month to $73.22 per month is a significant change, and I know I too would want to look at ways to lower my bill.

 

You can always see what promotions are available by signing in to your account at https://www.xfinity.com/planbuilder. If your promotional pricing recently expired, there may be alternative speed tiers or promotions that better fit your current needs and budget.

 

Our team can also help take a look at what options are available. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
 
Here's the detailed steps to direct message us:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon. 
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

Official Employee

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2.7K Messages

You can also see how to send us a direct message here @user_r28n3d.

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Frequent Visitor

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3 Messages

1 hour ago

On what? your phone or Internet?

(edited)

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