Regular Visitor
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4 Messages
monthly bill getting so high
I have Internet and TV (including two "repeater" boxes). My monthly bill is now over $240, which seems high. I've heard that DirectTV is kinda good. Would this be an okay alternative?
(By the way, this "Description" field is unusable in Firefox. I had to switch to a different browser to send this message. Is *all* of Xfinity going out-of-date?)
XfinityRyanE
Official Employee
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1.1K Messages
2 years ago
Hello @stapel_eliz, thanks for reaching out for help with your plan. Our team will be glad to take a look at your account and see what options we have available to help lower the cost of your services. To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
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BruceW
Gold Problem Solver
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26.5K Messages
2 years ago
Please see https://forums.xfinity.com/conversations/getting-started/cant-post-forum-question-from-computer-description-field-is-grayed-out/64973071d92de332576a2c00?commentId=64ce9cb73af8740717c23291 and https://forums.xfinity.com/conversations/getting-started/cant-post-forum-question-from-computer-description-field-is-grayed-out/64973071d92de332576a2c00?commentId=64cfa7023af8740717c23ed4.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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