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user_x6yhj2
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Visitor

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2 Messages

Tuesday, January 27th, 2026 6:43 PM

Monthly amount is higher than I signed up for

Hi, Last June I signed up for a new $70 per month internet service. However I am being billed $80 per month. 
Thank you

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1 hour ago

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XfinityBrianH

Official Employee

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1.9K Messages

1 hour ago

 

user_x6yhj2 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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