1 Message
Modem return
Hello, I recently disconnected my xfinity service. I planned to return my modem tomorrow but received a text saying to return the equipment as soon as possible to avoid late fees. how long after disconnecting do i have to return my equipment?
XfinityBrianH
Official Employee
•
2.2K Messages
3 years ago
Thank you so much for reaching out to our Xfinity experts here today! We begin sending courtesy messages shortly after the account has been closed, but you have 90 days to return the equipment before your account is charged a non returned equipment fee. You can find instructions for returning your equipment here https://www.xfinity.com/support/articles/returning-your-equipment. Please let me know if you have any questions.
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