1 Message
Modem flashing red
Service was suspended but now it is paid.Currently the modem is flashing red and orange . What do I do ?
1 Message
Service was suspended but now it is paid.Currently the modem is flashing red and orange . What do I do ?
EG
Expert
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111K Messages
1 year ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTy
Official Employee
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376 Messages
1 year ago
Hello @user_4cee! Thank you for taking the time to reach out to our team on Forums. I'd be happy to look into this issue for you. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
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