Mobile phone bill

Recently signed up for mobile service $15 per mo. First bill is for $21.33 with no explanation of charges.

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Responses

jav6joev

Gold Problem Solver

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2.2K Messages

5 years ago

@Mnsaunders wrote:
Recently signed up for mobile service $15 per mo. First bill is for $21.33 with no explanation of charges.

Was there possibly a proration of partial month charge or taxes and service charges?

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CCChe

Official Employee

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6.9K Messages

5 years ago

Hi @Mnsaunders,

Thanks for using the Xfinity Forums to express your billing concerns. For a better understanding of your Xfinity Mobile Bill and the charges that were billed, follow this link.

You can visit the Billing section of your Xfinity Mobile Account to see your account statements.

Within Billing, you can see your past account payments and more in a list. From there, you can:

Select any payment under Payment History to view the statement paid
Select Orders to view any past orders
View any credits or returns
See your next pending auto-payment and associated statement
View the charges so far in your current cycle
Make a one-time payment

I hope this helps.

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Billing

Mnsaunders

Mobile phone bill

jav6joev

CCChe

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