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user_46eb84
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Friday, May 23rd, 2025 7:57 PM

mobile billing

My bill was over the data plan; can you backdate a plan that covers because my bill is too much.

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1 day ago

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XfinityVictor

Official Employee

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1.4K Messages

1 day ago

 

user_46eb84 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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