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user_61d8gj
1st Topic

1 Message

Wednesday, March 19th, 2025 2:20 PM

Mobile bill

I need help with a copy of my last mobile bill since I canceled service I don’t have access to on the app

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Updated 

1 day ago

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XfinityAngie

Official Employee

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1.8K Messages

1 month ago

 

user_61d8gj, Thank you for reaching out to Xfinity Support. We would be happy to help. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

1

0

Isaac4010_

5 Messages

Change my payment for the phone bill 

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1 day ago

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Isaac4010_

5 Messages

1 day ago

Hello IA anyone there.i Ned help 

1

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XfinityJorge

Official Employee

 • 

2.1K Messages

Hello there Isaac4010_ thanks for using our Forums to contact us and we are here happy to work with you to get the help you need with your mobile concerns. To get started can you send us a DM with your full name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 day ago

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