Visitor

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2 Messages

Sunday, February 1st, 2026 6:26 PM

Missing $10 credit

Signed up for autopay and paperless early last month but did not receive the $10 credit on my last bill.

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Official Employee

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3.1K Messages

13 hours ago

Hello @user_n3sohw the autopay and paperless billing discount is an awesome benefit to lower your monthly bill. It does take 45 days from the time you add your bank account to show up on your account. Has that amount of time past?  

Visitor

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2 Messages

It has been right around 30 days so it should be added on my next bill then. Thank you for your response. I will wait and see then.

(edited)

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