Minimum amount

What is the minimum amount I have to pay. Have a service disconnection of 2.81 owed and they won’t let me pay it

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XfinityQuemekia

Official Employee

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650 Messages

8 hours ago

Hello @Justyve79 Thanks for reaching out. To make sure I'm understanding correctly, you have a past due balance of $2.81 and unable to process the payment, is that correct?

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J

Justyve79

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3 Messages

Yes that’s correct. But it keeps saying I don’t meet the minimum amount.

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8 hours ago

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J

Justyve79

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3 Messages

@XfinityQuemekia yes. That is correct.

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8 hours ago

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I can certainly help you with that. To give you an accurate answer, I just need to access your account and confirm your current balance @Justyve79. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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8 hours ago

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Billing

Justyve79

Minimum amount

XfinityQuemekia

Justyve79

Justyve79

XfinityQuemekia

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