Visitor
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1 Message
military discount
I signed up for military discount. Received it on my bill in November, but haven't received it since then. I've emailed the local office at least 8x in the interim trying to get an answer, but no one responds to my email or it "has been escalated to my manager". When I follow up now: crickets. Help
CCChe
Official Employee
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6.9K Messages
2 years ago
Hello @workoutmom2LLL, and thanks for posting to the Xfinity Community Forum to get help with your military discount. We provide special offers for military service members to support Comcast's commitment to the military community. Active duty/active service, retired and veteran military service members from all branches are eligible to receive the offers. To receive the offer(s), you must first verify your military service at xfinity.com/military with your Comcast account number, a valid email address, and (if you are not instantly verified) an acceptable form of ID.
Once you've completed the verification process and been approved, you may redeem one or both of the special one-time offers below (eligibility requirements apply):
- $25 Xfinity Coupon
- $100 Visa prepaid card
This is not a discount, or credit that will appear on your monthly bill. Was this one of the offers that you've received already?
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