18 Messages
May I get permission to contact someone with payment arrangement questions
I have a past due payment arrangement balance for the 19th but my paycheck don’t hit until the 21st, wanted to see if anything could be done
18 Messages
I have a past due payment arrangement balance for the 19th but my paycheck don’t hit until the 21st, wanted to see if anything could be done
EG
Expert
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122.1K Messages
6 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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2.4K Messages
5 hours ago
Hey there, @user_il6gj7! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand the concerns with getting a payment arrangement, and ensuring your services remain active. If you are eligible for a payment arrangement, you will find the options when using the Xfinity Assistant for the past-due balance. You will want to follow the prompts through the Xfinity Assistant, and it will set up the arrangement with you. You can find the steps here. Please let us know if you have any other questions/concerns, we are here to help.
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