Thanks for reaching out to us, we do apologize for any inconvenience you're having with your account. Could you please give us a little more details on the concerns you're having?
You are correct we are part of our corporate residential team and we can assist you with any and all your needs. Since you've reached out to us on our public forum, A lot of information can be provided in the public, so we always ask that you post what your actual concern is
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityOrlandoM
Official Employee
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2.7K Messages
8 hours ago
@user_bp2qjy
Thanks for reaching out to us, we do apologize for any inconvenience you're having with your account. Could you please give us a little more details on the concerns you're having?
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user_bp2qjy
Visitor
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4 Messages
8 hours ago
I read that this is my best chance of reaching someone that can help
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