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blinds1
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Friday, April 10th, 2026 5:25 PM

Making a payment on Firefox

I have had issues for a few months now paying my bill via the FireFox web browser, along with Safari. I refuse to download the Xfinity app, and another web browser for privacy and security reasons. Will I need to cancel comcast and switch ISPs to be able to pay my bill online, or is there a fix planned to allow firefox users to pay their bill?

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1 month ago

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XfinityAngie

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2 months ago

 

blinds1, Thank you for reaching out to Xfinity Support. There are a few things you can try to get around the issue with Firefox. The problem seems to be caused by ad-blockers. You can disable that extension, clear cache and cookies, or try the Incognito mode. Let us know if you still need assistance. 

 

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blinds1

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1 month ago

I worked around the issue from a Linux OS. I spoofed the browser/header data from Google Chrome on firefox with Ublock Origin turned on, and I was able to navigate to the payment page to submit a payment. Good to know I can either turn my adblock off, or I can just spoof headers. Fantastic hard coded block there guys ;)

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