make a payment

I have tried to make a payment by phone, it won't let me. I have tried to online but it will not load. Is there another way to make a payment ?

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XfinityDuron

Official Employee

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444 Messages

5 months ago

Hello @user_si8gui the last place digital you can make a payment will be the Xfinity app. I will wait 24 hours and try again, but if that does not work you can go to your local Xfinity store to make a payment as well.

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user_wmdi9h

Visitor

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1 Message

2 days ago

I want to make a payment

3

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XfinityMartyR

Official Employee

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2.9K Messages

user_wmdi9h Thank you for reaching out to the Community! You can pay your bill online here.

I am an Official Xfinity Employee.
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2 days ago

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user_vghrog

Visitor

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2 Messages

Why does nothing work on the website? Can't pay my bill here or on the app, and can't get anyone to respond to me in the chat support. This is the worst support for customers I've ever seen and all I'm trying to do is give you my money. LOL

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16 hours ago

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XfinityQue

Official Employee

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371 Messages

user_vghrog, hello there and thanks for reaching out. I understand your concerns. We are here. I wish we had someone for each individual customer because that would be awesome! What error are you getting for paying your bill?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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16 hours ago

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user_vghrog

Visitor

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2 Messages

16 hours ago

I guess no one actually works here.

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Billing

user_si8gui

make a payment

XfinityDuron

user_wmdi9h

XfinityMartyR

user_vghrog

XfinityQue

user_vghrog

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