1 Message

Mon, Mar 22, 2021 4:23 AM

Made payment:

Hi I paid my bill March 15,2020 for $66 and it's not showing I have confirmation email as well that the payment came out .


Official Employee


3K Messages

7 m ago

Greetings, @user_5f3bfd! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the system is not showing the updated balance. We can certainly have a look into this and make sure everything has gone through! Can you please click the Peer to Peer chat icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name so we may further assist you.

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