Visitor
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1 Message
Loyalty Discount
My current plan and discount is expiring in 3 days. I have receive twice the same email about a loyalty discount; however, I have yet to see any discount applied to my upcoming bill.
Visitor
•
1 Message
My current plan and discount is expiring in 3 days. I have receive twice the same email about a loyalty discount; however, I have yet to see any discount applied to my upcoming bill.
XfinityKassie
Official Employee
•
2.3K Messages
5 hours ago
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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