Visitor
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1 Message
Loyalty discount ended
I've been a loyal Xfinity customer for three years, but my internet-only bill has increased to $135 a month. That's more than I'm willing to pay. I'd like to stay with Xfinity, but only if there's a loyalty or retention discount available. Can you check for any promotional offers on my account? If not, I'll have to consider switching providers.
XfinityMelinda
Official Employee
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250 Messages
17 hours ago
Good evening! Thanks for posting on our Xfinity Community Forum, @user_0drdfd! We appreciate your loyalty over the years!❤️ I understand how frustrating it can be to see an increase on your bill. In many cases, this happens when a promotional rate has expired.
Promotions can change quickly, and availability may vary, but you can always check the most up-to-date offers here:
https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service
After review of what's available for your address, and you'd like more help, let us know!
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