Loyalty Discount amount?

I was notified that I will receive a Loyalty Discount on my bill for the next 12 months via email.

Also, if I switch from my current 400Mbps plan to the 1Gbps plan, will I still receive the $30/month Loyalty Discount you offered?

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XfinityDilary

Official Employee

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2.4K Messages

11 hours ago

user_ondvl9 Thanks for reaching out to our Community Forums! We’d be glad to look into your loyalty discount concerns and rate. To help us investigate further, please send our team a Direct Message with your full name and service address. We’re here to help and will take a closer look at the issue.

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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user_ondvl9

Loyalty Discount amount?

XfinityDilary

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