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Visitor

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2 Messages

Sunday, July 13th, 2025 2:43 AM

Loyalty discoun? Internet promo ending

Hi I pay 80/month for 1.3 gbps internet. My 40/month promotion is ending next month. I see $110/month for new customers for 2 gbps. I would be interested in the added speed at that rate but can't seem to get it online.

Official Employee

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1.9K Messages

16 hours ago

Thank you for reaching out here in our community about your promotion ending, @user_rbzemk. We'll be happy to look to see what options are available on your account. Please send a Direct Message with your full name and service address.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

Visitor

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2 Messages

16 hours ago

Thank you I've sent a direct message

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