Visitor

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1 Message

Sunday, August 30th, 2026 8:43 PM

Lower Xfinity bill

I want to lower internet speed

Oldest First
Selected Oldest First

Official Employee

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2.9K Messages

1 hour ago

 

user_gxbgzk, Hi, I see you'd like to lower your bill. While online, you can find offers for your service using the Xfinity App or the plan builder on our website. That said, if you'd like some hands on help. I can assist. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.



For an example of how to send us a Direct Message, check out this link for more help: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

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