Visitor
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2 Messages
Lower wifi rate
My roommates and I signed up last year for wifi at $40/month. Now that it has been a year, it is going up to $70/month, but there is a new Xfinity deal available for new customers to get the $40/month rate with a 5 year guarantee.
We would like to stay with Xfinity at the $40/month rate, but we have shopped around and see the T-Mobile and Spectrum are also offering wifi deals in our area. So, before we drop the service, we would like to see if you will give us the 5 year deal to keep us as customers.
Thank you.
XfinityJeffB
Official Employee
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571 Messages
3 days ago
Hi user_3wstrc, thank you so much for your time as a member, and thank you for taking the time to post here in our Xfinity Community forum. I will be happy to look at options with you for a new plan. Unfortunately, we cannot offer you a new customer plan, but we do still have some options that are priced at a competitive rate, and we can see what is available, and what you like.
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XfinityBrianH
Official Employee
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2.4K Messages
3 days ago
user_3wstrc Thank you for giving us the opportunity to assist you with your account. Please reach out to us again if you have any other concerns we can help with.
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